Privacy Policy
1. Introduction
  • This Privacy Policy explains how BESENDER protects your personal information and what corresponding rights you have in relation to the processing of personal information. Personal information refers to any information related to an identified or identifiable natural person or household.
  • If this Privacy Policy does not cover certain scenarios where we use your personal information, we will explain these to you separately.
2. How we collect your personal information
  • For many of the products or services that we provide, we are likely to ask you to provide personal information. If you do not provide the relevant information, we may not be able to provide you with our products or services or respond to any queries you may have. For example, you may not be able to purchase a BESENDER product, our call center may not be able to reach out to you and provide you with pre-sales or after-sales services, and you may not be able to download or update software and/or mobile applications.
  • The information you provide helps us design, update and improve our products and services, and provide marketing and promotional information to you. We may combine your personal information with other information we collect to better understand your needs.
  • In relation to our website, products and service, we will collect and process the following personal information about you: (1) information you provide to us directly; (2) information that we collect or generate when you use our products or services; and (3) information about you which we obtain from third parties.
3. How we use your personal information
  • We may process your personal information in the following ways and for the following purposes.
  • We are allowed to use your personal information in these ways because of one or more of the following apply
4. Face and fingerprint recognitionn
  • In order to use the face and/or fingerprint recognition function to unlock your mobile device, your device will capture images of your face from different angles and/or scan your fingerprint. This information will only be stored locally within your mobile device and not uploaded onto our servers.
5. How we use cookies and similar technologies
  • Cookies are small text files which are used to record information necessary for the proper functioning of BESENDER’ websites. For more information about how we use cookies and similar technologies, please see our Cookie Policy at Cookie Policy.
6. How we share your personal information
  • We may disclose your personal information within the BESENDER group of companies who will have appropriate confidentiality and security measures, at least as protective as those described in this Privacy Policy, to handle personal information. We only share necessary personal information subject to the purposes stated in this Privacy Policy.
  • We may also disclose your personal information outside of the BESENDER group for the following purposes
  • Some of our marketing events and services may not be available for you since your personal information is required to identify your qualification to attend such events or receive such services. We do not sell your personal information to any third parties and guarantee the legitimate and fair use of user information only to the extent permitted by law.
7. Your rights
  • Data protection laws may give you a number of legal rights in relation to the personal information that we hold about you. Not all data protection laws are the same so not all of these rights apply in all places. We will take appropriate technical measures to enable you to control how we use your personal information. In addition to exercising some of your rights through BESENDER user account (as stated below), you can exercise all your rights by contacting us using the details set out in the “Contacting us” section below.European Union, the European Economic Area ( EEA ), the United Kingdom ( UK ) and Switzerland (collectively referred to as Europe )